The Service Canada Hours of operation are 8:30 am to 4:30 pm local time, Monday to Friday.
On average, call center wait times are 70% shorter before noon (between 5am and 12pm). The longest wait times are between 3pm and 12am.
Hours of service
Returns can be filed only during the following hours, every day of the week
| Time Zone | Hours of service |
|---|---|
| British Columbia and Yukon (Pacific Time) | 3 a.m. to 12 a.m. |
| Alberta, Saskatchewan, Northwest Territories, and Nunavut (Mountain Time) | 4 a.m. to 1 a.m. |
| Manitoba, Northwest Territories, and Nunavut (Central Time) | 5 a.m. to 2 a.m. |
| Ontario, Quebec, and Nunavut (Eastern Time) | 6 a.m. to 3 a.m. |
| New Brunswick, Nova Scotia, and PEI (Atlantic Time) | 7 a.m. to 4 a.m. |
| Newfoundland and Labrador (Newfoundland Time) | 7:30 a.m. to 4:30 a.m. |