Looking for How to check my EI benefits, then you’ll need to call 1-800-206-7218 (TTY: 1-800-529-3742) during business hours or visit a Service Canada Centre to provide information for your claim. Select “Records of employment” to view and print your electronic ROEs.
My Service Canada Account
My Service Canada Account (MSCA) is a secure online portal. It allows you to apply, view and update your information for Employment Insurance (EI), Canada Pension Plan (CPP), Canada Pension Plan disability and Old Age Security (OAS).
Avoid technical problems in MSCA
- Don’t bookmark secure MSCA pages (which means the pages you see after you sign in)
- Use one of the following Web browser:
- Google Chrome (version 84 or newer)
- Safari (version 13.1.2 or newer)
- Microsoft Edge (version 85 or newer)
- Mozilla Firefox (version 68 or newer)
- For Apple users, use one of the following operating system:
- iOS (version 13 or newer)
- MacOS (version 10.15 or newer)
- Enable cookies and JavaScript in your browser