CRA Online is a secure portal that lets you view your personal income tax and benefit information and manage your tax affairs online.
Choose from one of three ways to access My Account:
Note: Before you can register using option 1 or 2, you must have filed your income tax and benefit return for the current tax year or the previous one.
Option 1 – Using one of our Sign-In Partners
Sign in or register with the same sign-in information you use for other online services (for example, online banking).
Sign-In PartnerView list of Sign-In Partners
Option 2 – Using a CRA user ID and password
Sign in with your CRA user ID and password, or register.
Option 3 – Using a provincial partner
Sign in with your MyAlberta Digital ID or BC Services Card.
Provincial partner sign inView list of provincial partners
Representatives (including friends and family members) can access My Account on behalf of someone else using Represent a Client.
To make an online payment, go to Make a payment. You can also set up a payment plan through My Account.
If you are using an older browser that does not support the latest security standard, you will not be able to access CRA’s secure online services.
About the online chat service
The Canada Revenue Agency (CRA) is Beta testing an online chat service where taxpayers can ask general, non-account specific questions to a live CRA agent. During the testing period, the online chat service will be available for limited topics and have limited hours of service. The CRA will monitor feedback about the online chat service in order to expand it in the future.
As we are Beta testing our online chat tool, it may not be fully compatible with all systems at this time. If you are unable to use it, you may continue to use CRA’s online services (My Account) or to call our contact centres. We appreciate your patience and are working to ensure the online chat tool is fully compatible with all users in future versions.
Note
We would like to remind you not to share any personal information, such as your social insurance number, address, or date of birth in the online chat.
Available topics
The online chat service is available for general questions about:
Hours of service
The online chat service is available Monday to Friday from 9am to 4:30pm ET.