Takealot Contact

Takealot Contact number is 087 362 8000.

If you have a complaint about the goods or services provided by us or require information regarding our internal complaints-handling process, please get in touch with us via our Help page on the Website or you can contact our call centre on 087 362 8000.

Customer Collections and Returns

You can collect or return your order at a Takealot Pickup Point near you during the following operating hours.

Takealot Pickup Point Operating Hours:
Weekdays 8h00 – 18h00
Weekends 11h00 – 17h00
Public Holidays 11h00 – 17h00

*Please note: Individual Pickup Points’ operating hours may vary and are subject to change.

Fordsburg Pickup Point
Weekdays – 08h00 – 18h00
Weekends – 08h00 – 17h00
Public Holidays 11h00 – 17h00

Foreshore Pickup Point
Weekdays – 10h00 – 19h00
Weekends – 11h00 – 17h00
Public Holidays – 11h00 – 17h00

WITS University and FNB Bank City Pickup Points
16 December to 8 January – Closed

MultiChoice
Weekdays – 08h00 – 18h00
Weekends – Closed
Public Holidays – Closed

Midrand (N1 Bridge) Pickup Point
Weekdays – 06h00 – 18h00
Saturday – 08h00 – 15h00
Sunday – 08h00 – 13h00
Public Holidays – 11h00 – 17h00

Richmond Park Takealot Pickup Point Collections
Weekdays – 08h00 – 18h00
Saturday – 08h00 – 15h00
Sunday – 08h00 – 13h00
Public Holidays – 08h00 – 13h00

Click here to find a Takealot Pickup Point near you.