VFS Collection Appointment

For the sole purpose of scheduling appointment VFS Global will collect Personal Information from the applicant. Do not include any personal information other than what is required by the appointment scheduling system in emails, webchat, SMS or other non-secure electronic communications. A consent form in this regard will be required from the applicant.

The criteria for an emergency biometric appointment is as follows:

– Death of an immediate family member residing in Canada

– Critically ill immediate family member residing in Canada

An immediate family member is defined as a

  • spouse or common-law partner
  • dependent child
  • dependent child of a dependent child
  • parent or step-parent
  • guardian or tutor

Applicants requesting emergency appointments for the purpose of biometric collection must provide proof of emergency (any one of the following) at the time of attending an appointment at the VAC

– Death/Medical Certificate

– Letter from Medical Officer/Unit

– Letter from Funeral Home

Please note the VAC will report all applicants to IRCC who do not present the required proof of emergency at the time of attending an emergency appointment at the VAC. IRCC may take this into consideration when reviewing the application.

An emergency biometric appointment does not affect IRCC’s processing times for the application or the outcome.

Please note that emergency biometric appointments cannot be scheduled using the online appointment system. To schedule an emergency biometric appointment, please do so by calling the VAC Contact Centre or by visiting the VAC in person.