How to update personal details (e.g. name, address) on a SingPass account

To update your personal details, including your name and address, on your SingPass account in Singapore, you can follow these steps:

  1. Visit the SingPass website: Go to the official SingPass website at https://www.singpass.gov.sg/.
  2. Log in to your SingPass account: Enter your SingPass username and password to log in to your account.
  3. Access the MyInfo service: Once you are logged in, find the “MyInfo” section on the website. It may be located under “Profile” or “Personal Information.”
  4. Verify your identity: To update your personal details, you may need to verify your identity. This process can vary depending on the specific requirements. It may involve providing your NRIC (National Registration Identity Card) number, answering security questions, or providing other relevant information.
  5. Update your personal details: After your identity is verified, you will be able to access and update your personal information. Look for the options to change your name, address, or any other details you wish to update.
  6. Provide supporting documents (if necessary): In some cases, you may be required to provide supporting documents to validate the changes you are making. For example, if you are changing your address, you may need to upload a utility bill or a residential proof document.
  7. Review and submit: Double-check all the details you have entered to ensure accuracy. Once you are satisfied, submit the updated information.
  8. Await confirmation: After submitting your changes, you will typically receive a confirmation message or email regarding the status of your request. It may take some time for the changes to be processed and reflected in your SingPass account.

Note: If you encounter any difficulties or have specific questions during the process, it’s advisable to contact the SingPass helpdesk for further assistance. They will be able to provide guidance and support based on your specific situation.

Remember to keep your personal details updated to ensure the accuracy of information associated with your SingPass account.